Creativity is embedded in this process by incorporating diverse inputs and/or new ways of organizing the information received.”Laura Mac Leod is a Professor of Social Group Work at City University of New York, and the creator of From The Inside Out Project®, a program that coaches managers in team leadership for a variety of workplaces.She has a background in social work and over two decades of experience as a union worker, and currently leads talks on conflict resolution, problem solving, and listening skills at conferences across the country.In today’s competitive business landscape, organizations need processes in place to make strong, well-informed, and innovative decisions.
We got them to redefine the challenge as first: a) inventing new anti-wrinkle devices, and then b) inventing new garment care devices.” To understand the necessary skills in problem solving, you should first understand the types of thinking often associated with strong decision making.
Most problem solving techniques look for a balance between the following binaries: However, many of the most critical problem solving skills are “soft” skills: personal and interpersonal understanding, intuitiveness, and strong listening.
Carella echoes this sentiment: “Neuroscience tells us that creativity comes from creating novel neural paths.
Allow a few minutes each day to exercise your brain with novel techniques and brain ‘tricks’ – read something new, drive to work via a different route, count backwards, smell a new fragrance, etc.” Creative problem solving (CPS) is a method of problem solving in which you approach a problem or challenge in an imaginative, innovative way.
Along the way, experts weigh in on the importance of problem solving, and offer tips and tricks.
Problem solving is the process of working through every aspect of an issue or challenge to reach a solution.
Mattimore expands on this idea: “The seven key skills to be an effective creative problem solver that I detail in my book are: 1) curiosity 2) openness 3) a willingness to embrace ambiguity 4) the ability to identify and transfer principles across categories and disciplines 5) the desire to search for integrity in ideas, 6) the ability to trust and exercise “knowingness” and 7) the ability to envision new worlds (think Dr.
Seuss, Star Wars, Hunger Games, Harry Potter, etc.).”“As an individual contributor to problem solving it is important to exercise our curiosity, questioning, and visioning abilities,” advises Carella.
Mac Leod thinks of problem solving as an integral practice of successful organizations.
“Problem solving is a collaborative process — all voices are heard and connected, and resolution is reached by the group,” she says.