Several written documents from students registering their grievances with CES-UNAM were requested from the office of the Director and were reviewed and analysed.
The results thereof were recorded in thick verbatim as students personally engaged themselves in narrating the barriers that they face each day during their study periods.
Visit the Website The focal point of this study was to evaluate student support services, provided at the northern campus of the University of Namibia, from a student perspective.
A combination of both quantitative and qualitative methodologies was chosen and data were collected by means of a literature review and a questionnaire, supplemented with open-ended questions.
The outcome of the case study at Sunyani Polytechnic showed that, the introduction technology in the learning process notwithstanding, if preparations are woefully inadequate, results can be worse than that of the traditional F2F approach.
Here, the first semester results showed an average decline of 15% in the performance of students.
The subjects of the study were second- and third-year B. students from the northern campus of the University of Namibia.
The results of this study have provided evidence that adult distance education students indeed value the provision of student support services.
The results showed that Open and Distance Learning institutions in the world should practise and enhance sound academic, administration and logistics management systems to help students in remote rural areas.
CES-UNAM has a challenge to ensure that students in remote rural areas are adequately supported.