This collection of short case studies is part of a series highlighting the work that individuals - from volunteers, to front line staff to senior leaders - have done to deliver great services across acute and mental health NHS trusts, primary care and adult social care.
Most providers react to a report highlighting failures with shock, surprise and disappointment.
Typically, when a new manager took up the reins, they wanted to see care plans.
And in most cases these were lacking in detail and did not show that the care being provided was person-centred.
The resource will also help you develop your understanding of the principles for managing common clinical problems in palliative care.
After completing this module, you should be able to: This module will help you develop your understanding of how to provide support for people with life-limiting illnesses and their families.But here at Helping Hands, we’re here for you every step of the way, from clearly outlining all of our services and costs through to building a flexible home care plan and matching you with the right carer for your care needs, preferences and lifestyle.Call us today to find out more about how we can support you at home, either with live-in care or a visiting service.But usually when people stand back and have time to reflect, they understand the failings.For some staff the report can come as a relief, as they may have been struggling – doing their very best but unable to deliver the care they wanted to.For some, the report was a wake-up call; providers who allowed standards to slip, perhaps due to a range of pressures.The value of a good leader cannot be underestimated.This means it can be very difficult to predict who will and won’t be able to access the care funding.To help you get an idea of the health needs under consideration in each case, read the health summaries below before clicking through to each case study.As our contribution to the celebrations of 70 years of the NHS, we have brought together stories highlighting individuals who made a significant impact on the care people receive.While it’s the NHS that’s celebrating a birthday, the people working alongside it in adult social care have also played a vital and integral role.